Protect yourself from common buyer scams, fake payments, and fraudulent returns on UK platforms.
Protecting Yourself from Marketplace Scams Scams are an unfortunate reality of online selling. Knowing the common tactics helps you avoid them and keep your money safe. Common Buyer Scams Pay outside the app — A buyer asks to pay via bank transfer, PayPal friends and family, or crypto. This removes all platform protection. Never accept. Fake payment screenshots — Someone sends a screenshot of a payment and asks you to ship before it clears. Always wait for funds to appear in your account. Return fraud — Buyer claims the item is faulty or not as described, returns a different or damaged item. Always photograph items before shipping. Address change after purchase — Buyer pays, then asks you to ship to a different address. This voids seller protection. Cancel and ask them to repurchase with the correct address. Red Flags to Watch For Buyer asks to communicate off platform (WhatsApp, email) Unusually eager buyer who does not negotiate Brand new account with no reviews or activity Requests for expedited shipping before payment clears Overpayment followed by refund the difference request How to Protect Yourself Always ship with tracking — Proves delivery and protects against item not received claims Photograph everything — Document item condition, packaging, and the sealed parcel with label visible Keep all communication on platform — Messages are evidence if disputes arise Use platform payment systems — Never accept outside payments Trust your instincts — If something feels off, it probably is What to Do If You Are Scammed 1. Report the buyer to the platform immediately 2. Gathe